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New - The things that really annoy you

Would be getting a royal fuck off from me.
 
Its like a fucking schoolroom. Our newbies are fast discovering and its affecting morale. Funnily enough everything was going well during the summer whilst this person was off sick all summer.

I have just found out too that one of our new uptake who I have been training up, lovely girl, very intelligent, great work ethic, etc is resigning. Thought it was because of all the schoolroom shit but she is losing her right to work because of the new Government rules saying that foreign nationals must earn £30K and her salary is below this. Fucking madness!
 
These people seem too stupid to realise that their method of 'leadership' just serves to piss people off and damage morale. I sat in a meeting the other day seeing how they have backlogs on so many things and systems in a mess despite all their rotas and process notes and made me smile wryly
 
The American tipping culture that's creeping into the UK. Order takeaway and your asked on the app, go out for food and some places add it to your bill, if I have a great service, I'll tip, if not then don't force it upon me.
Try paying ya staff a proper rate, even if your product goes up in cost, much clearer/fairer for all concerned.
 
Had this in London last week, the only time I saw my server was when they took my order, brought my drinks, brought my food. That was it, went up to the counter to pay as nobody came over and they added a 12.5% 'service charge' - told them to take that off. If I get good service I'll tip, or buy bar staff somewhere a drink if they're friendly, don't force it on me
 
I increasingly ask them to take it off and have only once had anyone that grumbled about it. I’ll then add a cash tip if/as is reasonable.

It’s the entitlement of businesses to stick what is effectively an additional tax on your bill and assume you’re going to subsidise their opportunity to continue paying staff shit wages that really gets my goat.
 
Whilst I agree with all this, I wonder how hard staff have been hit by cash being much less of a thing.

I'd always leave a few quid in coins or notes on the table as we'd leave in the past, but I never have cash on me anymore, so it has to be a more active thing for me to tip.

I also feel less comfortable tipping direct from a card payment, does that **really** go to the staff?
 
Whilst I agree with all this, I wonder how hard staff have been hit by cash being much less of a thing.

I'd always leave a few quid in coins or notes on the table as we'd leave in the past, but I never have cash on me anymore, so it has to be a more active thing for me to tip.

I also feel less comfortable tipping direct from a card payment, does that **really** go to the staff?
I can't speak for all companies, but I know when I worked for Greene King it did. It was however split across all team members, regardless of whether they were working on shift then or not.

So say you thought one team member was great, so you'll leave the 'tip' on the bill, that will get diluted down for them
 
I had one that took me by surprise last month.

Had purchased my wife one of those afternoon tea vouchers to use at Harrods.

Was hoping she would take her Mum or someone else...ended up being booked in on a trip we did to London.

So, whole thing paid for already...they give you a bill for the service!!

What the fuck! They know it's a voucher thing and therefore a gift. Would presume at the cost, the service is built in.
 
Wow, I'd be embarrassed to take that over to somebody
 
Price of a walk up affternoon tea is £75 pp. The voucher cost a lot less.

Guess the 12.5% based on the full price is to recoup some of that.

If i had gifted that to someone and they told me about having to pay it, i would die from embarrassment
 
The American tipping culture that's creeping into the UK. Order takeaway and your asked on the app, go out for food and some places add it to your bill, if I have a great service, I'll tip, if not then don't force it upon me.
Try paying ya staff a proper rate, even if your product goes up in cost, much clearer/fairer for all concerned.
Thing is in America often wait staff are on actually poverty wages, like $4-5 per hour, so they absolutely need tips to survive, and the service reflects that. Over here you know they're at least getting minimum wage, which isn't unreasonable money for some jobs tbh.
 
I believe the average wage for wait staff over here is something in the region of $2-$3 which is why when we go out to eat, we always leave a cash tip and pay with the card
I was talking to a supervisor where I work yesterday about this
She stated she worked at a local Waffle House in downtown Chattanooga a few years back
She worked 5 days a week night shift and her weekly average tips were in excess of $1000
I asked her why she left as I know she barely makes that in a salary position
She said she needed health insurance for her and her 2 kids as she's a single mom
 
The problem with just tipping the person who has given you great service (usually waiting on staff) is the people you can't see, cooks, washing up staff etc wouldn't get anything even though they've contributed to the good service.
When my daughter worked in a local cafe while doing her A levels, all the tips went in the till, I was not impressed when I found out and told the owner what I thought of him, she left shortly after and got some work in a supermarket at a better rare.
 
The problem with just tipping the person who has given you great service (usually waiting on staff) is the people you can't see, cooks, washing up staff etc wouldn't get anything even though they've contributed to the good service.
When my daughter worked in a local cafe while doing her A levels, all the tips went in the till, I was not impressed when I found out and told the owner what I thought of him, she left shortly after and got some work in a supermarket at a better rare.
My dad was in catering a lifetime, as a young waiter/restaurant manager when the pay wasn't great he relied on tips to boost his earnings. When he was older and had his own restaurants he used to ask for all tips to be put into a pot so that he could split out and ensure his kitchen staff got a slice (pardon the pun) too
 
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