Happy and apprehensive....I go in for my ankle surgery this morning. It's been a long time coming and means 6 weeks on crutches but will be glad when it's done
All the best to you darlo. Hope all goes well.
Happy and apprehensive....I go in for my ankle surgery this morning. It's been a long time coming and means 6 weeks on crutches but will be glad when it's done
Well I'm out of surgery and all went well. Thanks for the good wishes people and I'll catch up with some of you soon
Well I'm out of surgery and all went well. Thanks for the good wishes people and I'll catch up with some of you soon
Last night, after a bottle of Balsamic Vinaigrette literally exploded in my face and over 95% of my kitchen after just taking off the top, its nice to see that Customer Service still does exist in some companies.
Well, that's only half the story.
What happened and what did they do that was exceptional?
Did they, answer the phone?
Did they do that AND send a guy around to redecorate your kitchen?
All that and threw in a bunch of flowers each week for 3 months
All that and gave you a free ticket to an event of your choice? (Molineux - 1st home game of next season would be good!
So what did they do to impress you?
Can't really tell you much more at the moment as only contacted them today.
WH, I'm not after a guy to come and redo my kitchen, we can do that ourselves ( ceiling needs painting again after only finishing decorating it at the weekend, which is the annoying part ) My ruined top doesn't matter, it was just a top. The curtains which I have had to bin can easily be replaced. In fact I'm not after anything. I just wanted them to be aware of what had happened and if they had any other reported instances.
What they did do is listen and showed concern for one thing ( something you don't always get here ) and have been back and forth with emails and phone calls all day to us. They asked for the code on the bottle . There wasn't one. They asked for the best by date . There wasn't one . They are now trying to track down when this dressing was made and bottled . They were quite shocked when asked if it was usual for their dressings to literally explode upon opening !
So what have they done to impress me , just by showing concern and listening to their customers.
Dave Whelan dealing with a relegation makes me smile and do a happy dance
An update !
Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!
An update !
Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!
An update !
Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!
That's really not an adequate response (and to think you were praising them at the start of this thread).
Do you have the equivalent of Trading Standards Officers over there. Always worthwhile offering a threat of exposure.
I know, the tight fisted bastards !!!
I can't be arsed Parkin, after all no real harm was done . Just means that we have to paint the kitchen again at the weekend !