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The Things You Are HAPPY About Thread.

Happy and apprehensive....I go in for my ankle surgery this morning. It's been a long time coming and means 6 weeks on crutches but will be glad when it's done


All the best to you darlo. Hope all goes well.
 
Well I'm out of surgery and all went well. Thanks for the good wishes people and I'll catch up with some of you soon
 
Last night, after a bottle of Balsamic Vinaigrette literally exploded in my face and over 95% of my kitchen after just taking off the top, its nice to see that Customer Service still does exist in some companies.
 
Last night, after a bottle of Balsamic Vinaigrette literally exploded in my face and over 95% of my kitchen after just taking off the top, its nice to see that Customer Service still does exist in some companies.

Well, that's only half the story.
What happened and what did they do that was exceptional?

Did they, answer the phone?
Did they do that AND send a guy around to redecorate your kitchen?
All that and threw in a bunch of flowers each week for 3 months
All that and gave you a free ticket to an event of your choice? (Molineux - 1st home game of next season would be good!

So what did they do to impress you?
 
Well, that's only half the story.
What happened and what did they do that was exceptional?

Did they, answer the phone?
Did they do that AND send a guy around to redecorate your kitchen?
All that and threw in a bunch of flowers each week for 3 months
All that and gave you a free ticket to an event of your choice? (Molineux - 1st home game of next season would be good!

So what did they do to impress you?

Can't really tell you much more at the moment as only contacted them today.

WH, I'm not after a guy to come and redo my kitchen, we can do that ourselves ( ceiling needs painting again after only finishing decorating it at the weekend, which is the annoying part ) My ruined top doesn't matter, it was just a top. The curtains which I have had to bin can easily be replaced. In fact I'm not after anything. I just wanted them to be aware of what had happened and if they had any other reported instances.

What they did do is listen and showed concern for one thing ( something you don't always get here ) and have been back and forth with emails and phone calls all day to us. They asked for the code on the bottle . There wasn't one. They asked for the best by date . There wasn't one . They are now trying to track down when this dressing was made and bottled . They were quite shocked when asked if it was usual for their dressings to literally explode upon opening !

So what have they done to impress me , just by showing concern and listening to their customers.
 
Can't really tell you much more at the moment as only contacted them today.

WH, I'm not after a guy to come and redo my kitchen, we can do that ourselves ( ceiling needs painting again after only finishing decorating it at the weekend, which is the annoying part ) My ruined top doesn't matter, it was just a top. The curtains which I have had to bin can easily be replaced. In fact I'm not after anything. I just wanted them to be aware of what had happened and if they had any other reported instances.

What they did do is listen and showed concern for one thing ( something you don't always get here ) and have been back and forth with emails and phone calls all day to us. They asked for the code on the bottle . There wasn't one. They asked for the best by date . There wasn't one . They are now trying to track down when this dressing was made and bottled . They were quite shocked when asked if it was usual for their dressings to literally explode upon opening !

So what have they done to impress me , just by showing concern and listening to their customers.


Not sure about the States but here in Ireland and Im pretty sure most of Europe, both those issues highlighted contravene whats called the scanning code of conduct. As a consumer you have the right to know when and where your product was made and batch numbers and best before codes do that, so to not have either on the bottle of dressing is shockingly bad practice and it should cost them a lot of money as it should be illegal. It definitely is here. I know all this from working a few years in grocery retail.
Even if you dont want them to pay for new curtains and paint, they really should offer as you could have been badly injured in the incident, or, made seriously ill by consuming the product.
Hold out and see what they offer. the ball is in their court.
 
An update !

Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!
 
Dave Whelan dealing with a relegation makes me smile and do a happy dance

Just said this to my housemate whilst explaining the FA Cup atrocity that Deeley committed. Im sure Whelan was delighted to see us go down to League 1 so good to see Karma getting some rewenge
 
An update !

Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!

That's really not an adequate response (and to think you were praising them at the start of this thread).

Do you have the equivalent of Trading Standards Officers over there. Always worthwhile offering a threat of exposure.
 
An update !

Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!

That's really not an adequate response (and to think you were praising them at the start of this thread).

Do you have the equivalent of Trading Standards Officers over there. Always worthwhile offering a threat of exposure.
 
An update !

Pissing meself laughing here, We have been offered a coupon for 2 more bottles of dressing !!!!

That's really not an adequate response (and to think you were praising them)

Do you have an equivalent of Trading Standards Oficers over there - sometimes worth offering a threat.
 
That's really not an adequate response (and to think you were praising them at the start of this thread).

Do you have the equivalent of Trading Standards Officers over there. Always worthwhile offering a threat of exposure.


I know, the tight fisted bastards !!!

I can't be arsed Parkin, after all no real harm was done . Just means that we have to paint the kitchen again at the weekend !
 
I know, the tight fisted bastards !!!

I can't be arsed Parkin, after all no real harm was done . Just means that we have to paint the kitchen again at the weekend !

I am quite happy to cause firms that do things like this aggro - even if I get nought out of it, it at least hopefully makes them think twice about doing it again.
 
I've got an app on my phone that reads bar codes.
Now, that dressing of yours will have a bar code, you scan the code with your camera in your phone, and it'll tell you almost immediately what it is, where it was made how much it costs, how much it costs everywhere else near you so you can see if you're getting ripped, it tells you loads of things about that product.

Dead handy and it's free!

What it won't tell you though, is how much dynamite there is in it.

And for a bottle of dressing that costs a poxy few $, I'd say a new top, a new rug, a new outfit, and a new ceiling would be well worth you not going to the national press to tell them how your life was destroyed in a careless moment when you shook this bottle of nitro glycerine a little carelessly....
 
Happy hour at the Cuban in Bastille. Can't be at home with Pad so Mojito's will have to do.
 
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