Deutsch Wolf
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- Joined
- Oct 16, 2009
- Messages
- 109,478
- Reaction score
- 35,987
And it's this flat bat style that fucks me off most about Wolves. It's a shite business that doesn't give its customers the time of day and listen to their ideas. Wolves have never done this under the twat that's currently in charge. And he will always treat fans as minor customers, corporate business opportunities as the next best and noshing off the TV companies as the best thing since sliced bread.
This business model can only ever end in failure and football is sleepwalking into it. It's quite humiliating for all really.
Many years ago when I was on the FP the subject of ticketing came up many times, we're so stuck in the 1960s in that regard it's embarrassing. They won't even countenance anything progressive or inventive, they hide behind excuses of not being set up to do it any other way. Which is absolute rubbish, they hold the data there. If I log into my Wolves account I can see tickets that I bought in 2002. With that amount of data and that amount of lapsed customers (not me, but thousands of others) there are tons of things they could do - it's a (good) marketing manager's dream.
I will add that Wolves are far from exclusive in this respect, most football clubs are bloody rubbish - that is no excuse though, much like when we say our ticket prices are "competitive" as if it matters a fuck what QPR and Ipswich charge.