I see. A bit silly in hindsight!
Luckily I used my real name. They also took the Console ID and serial code so they can rule out my machine as a source of the purchases.
PS- Ask them to get rid of your card details, sadly as well only top up MS points if your going to use them there and then. You shouldnt have to but looking at them raping your account its best too.
You should be fine and reimbursed but you cant now play multiplayer games for 6 weeks..
Just noticed today on xbox.com that my Microsoft points have dropped from over 5300 to just 20. Checked my purchase history and on Jan 3rd there were 22 seperate purchases of 240 points and one of 80.
I thought it might have been for a dodgy auto-renewal for Gold so rang Xbox support up. They were all Fifa 12 addons, but I don't even own Fifa!!!
He's had to suspend my account while they investigate. Bastard hackers!!
Account investigation done and re-instated. 5400 points refunded with 1 month Gold extra. That was quick. Only took 3 days.Just noticed today on xbox.com that my Microsoft points have dropped from over 5300 to just 20. Checked my purchase history and on Jan 3rd there were 22 seperate purchases of 240 points and one of 80.
I thought it might have been for a dodgy auto-renewal for Gold so rang Xbox support up. They were all Fifa 12 addons, but I don't even own Fifa!!!
He's had to suspend my account while they investigate. Bastard hackers!!