New - The things that really annoy you

[lemonjelly]

Yeah, using the NHS app has been significantly beneficial here too. Mrs jelly has had numerous new diagnoses over the past 18 months. Having access to the app helped keep track of all the developments.

 

[BillyDee]

I'm currently in the process of a complaint against my GP surgery for fucking up not referring my bust knee.
Very close to making a complaint about the complaint.

 

[Kenny]

Quite shocking reading the above.

Have to say our local surgery seems to be spot on. Lived here 5 and half years and so far (touch wood) I've only visited once but the wife and MiL have had to use them regularly. Every time they have received brilliant service and help. Especially the MiL who has never failed to get an appointment on the day she has called in.

The new triage system introduced is brilliant. Gone are the 8.30 frustrating calls to sit in a queue instead booked online and then the correct person contacts you.
MiL used it this week as she was a bit concerned a treatment provided wasnt working as expected after a week. Within an hour, she received a text from the Dr she had seen previously with advice to keep using what was prescribed for another week and if not improving to make an appointment.

 

[Derby Wolf]

We've been doing battle with our surgery too. Mrs DW is on meds and she requests her refills with seven days notice. The surgery is post dating the prescription so it isn't sent to the chemist until the day she runs out of the current dose.

And what happens if I'm at work and she can't get out the house that day? Or the pharmacy hasn't got any?

She's on Pregabalin which is an anti convulsant and missing one dose can have pretty horrendous side effects, Venlafaxine which @catfishwolf described the side effects of above and propranolol.

Their attitude is so blase "well the side effects shouldn't be that bad if you miss one" well get fucked pal because the reality is wholly different.

 

[Tredman]

We've been doing battle with our surgery too. Mrs DW is on meds and she requests her refills with seven days notice. The surgery is post dating the prescription so it isn't sent to the chemist until the day she runs out of the current dose.

And what happens if I'm at work and she can't get out the house that day? Or the pharmacy hasn't got any?

She's on Pregabalin which is an anti convulsant and missing one dose can have pretty horrendous side effects, Venlafaxine which @catfishwolf described the side effects of above and propranolol.

Their attitude is so blase "well the side effects shouldn't be that bad if you miss one" well get fucked pal because the reality is wholly different.

My wife has been on propranolol since we had our twins 16+ years ago, it’s crazy that any doctor might think missing one is ‘fine’.

 

[sycophantia]

Disappointing to hear that so many are having issues with their surgery and they're not minor issues. I know its a very small number in reality but if the percentage of people struggling is so high on this forum then whats it like generally.
Must admit I'm in the lucky category similar to Kenny, our surgery rarely lets us down and with the online triage system we (including my kids and grandkids) usually get a response within a few hours and often get to see a doctor/nurse same day if required.