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New - The things that really annoy you

Yeah, using the NHS app has been significantly beneficial here too. Mrs jelly has had numerous new diagnoses over the past 18 months. Having access to the app helped keep track of all the developments.
 
I'm currently in the process of a complaint against my GP surgery for fucking up not referring my bust knee.
Very close to making a complaint about the complaint.
 
Quite shocking reading the above.

Have to say our local surgery seems to be spot on. Lived here 5 and half years and so far (touch wood) I've only visited once but the wife and MiL have had to use them regularly. Every time they have received brilliant service and help. Especially the MiL who has never failed to get an appointment on the day she has called in.

The new triage system introduced is brilliant. Gone are the 8.30 frustrating calls to sit in a queue instead booked online and then the correct person contacts you.
MiL used it this week as she was a bit concerned a treatment provided wasnt working as expected after a week. Within an hour, she received a text from the Dr she had seen previously with advice to keep using what was prescribed for another week and if not improving to make an appointment.
 
We've been doing battle with our surgery too. Mrs DW is on meds and she requests her refills with seven days notice. The surgery is post dating the prescription so it isn't sent to the chemist until the day she runs out of the current dose.

And what happens if I'm at work and she can't get out the house that day? Or the pharmacy hasn't got any?

She's on Pregabalin which is an anti convulsant and missing one dose can have pretty horrendous side effects, Venlafaxine which @catfishwolf described the side effects of above and propranolol.

Their attitude is so blase "well the side effects shouldn't be that bad if you miss one" well get fucked pal because the reality is wholly different.
 
Derby Wolf said:
We've been doing battle with our surgery too. Mrs DW is on meds and she requests her refills with seven days notice. The surgery is post dating the prescription so it isn't sent to the chemist until the day she runs out of the current dose.

And what happens if I'm at work and she can't get out the house that day? Or the pharmacy hasn't got any?

She's on Pregabalin which is an anti convulsant and missing one dose can have pretty horrendous side effects, Venlafaxine which @catfishwolf described the side effects of above and propranolol.

Their attitude is so blase "well the side effects shouldn't be that bad if you miss one" well get fucked pal because the reality is wholly different.
Click to expand...
My wife has been on propranolol since we had our twins 16+ years ago, it’s crazy that any doctor might think missing one is ‘fine’.
 
Disappointing to hear that so many are having issues with their surgery and they're not minor issues. I know its a very small number in reality but if the percentage of people struggling is so high on this forum then whats it like generally.
Must admit I'm in the lucky category similar to Kenny, our surgery rarely lets us down and with the online triage system we (including my kids and grandkids) usually get a response within a few hours and often get to see a doctor/nurse same day if required.
 
I feel like it feels fine for most, who are fortunate to be in decent health & use their surgery occasionally.
However where you have an underlying condition, any adverse or unforeseen changes to the treatment plan are significant & impactful. & the worry is the poor quality of service seems common.

The health service encourages prevention, but isn't set up to act preventatively. It's a reactionary service.

Alongside this we have health professionals who trained for years to deliver health services spending inordinate time and resources on administration & other tasks which is outside their skills.
 
Del Woppio said:
Got to be some action to be taken there mate
Click to expand...
You’ll be shocked to know that this is an expensive pain in the ass.

In a failure to communicate diagnosis case, several elements must typically be proven:

  1. A patient-provider relationship existed.
  2. The provider failed to communicate relevant diagnostic information.
  3. This failure was a deviation from the standard of care.
  4. The patient suffered actual harm or injury as a result.
Click to expand...
Medical professionals are some of the most lawyered-up cunts in America. Aside from the first case requisite, you can expect months (maybe years) of expensive arguments on the other three.
 
I use Pharmacy 2U for all my meds (except my Chemotherapy hydroxy carbamide tablets which I get from the hospital…but that may change soon).
I have found them very efficient. For example, I ordered my monthly meds yesterday, approved by the GP surgery today, and I have just been advised that they are in the post on the way to me.
Seems to be very efficient all the time….even if I order a bit early. Recommended.
 
Alan said:
You’ll be shocked to know that this is an expensive pain in the ass.


Medical professionals are some of the most lawyered-up cunts in America. Aside from the first case requisite, you can expect months (maybe years) of expensive arguments on the other three.
Click to expand...
Plus it would just be more stress - the one thing we most try to avoid.
Accept the doctor was at fault, move on with life, and if we ever want to feel like the whole world is against us - well there is some evidence.
 
That's pretty pragmatic; I respect it.

For the record, there are situations where a doctor is allowed to withhold a diagnosis, but your situation doesn't sound near either of them. As you might imagine, they are very *specific* situations.
 
So on top of the council tax increasing by £16 per month we today receive the bill from Severn Trent. Up to £105 per month from 1st April. We requested a metre last year when the bill went up to £94 per month, we're in the system apparently but there are delays due to demand (or so we were told last time we chased)
 
Lupo said:
So on top of the council tax increasing by £16 per month we today receive the bill from Severn Trent. Up to £105 per month from 1st April. We requested a metre last year when the bill went up to £94 per month, we're in the system apparently but there are delays due to demand (or so we were told last time we chased)
Click to expand...
They changed meter supplier last year. Shit if you are still waiting.

Chase them and tell them you will expect a backdated refund if there is a substantial difference between your rateable value bill and your metered bill. If they argue tell them you are going to send a letter of complaint - they hate that as it goes against their ofwat scores.
 
Tredman said:
They changed meter supplier last year. Shit if you are still waiting.

Chase them and tell them you will expect a backdated refund if there is a substantial difference between your rateable value bill and your metered bill. If they argue tell them you are going to send a letter of complaint - they hate that as it goes against their ofwat scores.
Click to expand...
Yeah will be chasing them, its grossly overpriced for a small place with just 2 of us living here. One of those online estimates a while back suggested we should be paying about £35-£40 per month
 
About 18 months ago we had a water meter installed but never requested it. Had a letter telling us they were doing it and told we are not switching you over, its just to monitor for leaks etc etc.

They moved us on to a metered account a few months ago and reduced our monthly bill by £35
 
Last edited:
Our bill was a bit over half what we were paying on RV after we changed to a meter.
Tbf we are probably classed as a low useage household as there's only 2 of us.
 
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